Q&As
Planning your activities in Rhodes with us? Whether you’re staying for a week or just visiting for the day, it’s important to time your tour reservations right — especially during the busy summer months. Here are answers to some of the most common questions we receive about booking:
We highly recommend booking before your arrival or as soon as you arrive, especially if you’re visiting during peak season (July to September). Tours fill up fast, and available spots can be limited.
If you’re on the island for just one day or have a tight schedule, booking well in advance is the best way to avoid disappointment.
We gladly accept last-minute bookings!
You can stop by our office as late as 21:30 (and even until 22:00 during the busiest summer nights).
You can also book online. Our Booking Engine shows live availability and accepts reservations up to 10 hours before departure for most tours.
Still, to be on the safe side, we recommend booking at least 2-3 days in advance.
If your desired date is blocked out or missing from the booking calendar, don’t hesitate to contact us directly. We might be able to fit you in or suggest a suitable alternative.
Currently, we operate during the Summer Season (mid-March to mid-November).
Depending on weather and demand, some select tours—such as Lindos Express and Private Tours—may also be available in low Season.
Absolutely! If you’re facing issues with online booking, you can email or message us directly. We’ll provide alternative booking and payment options to make the process easier for you.
Your tour is only confirmed once you have received your Booking Confirmation, which may be:
Yes, we offer pickups in Ialyssos, Ixia, Rhodes Town (including Cruise Harbor), Kallithea, and Faliraki. Depending on your hotel’s location, we’ll pick you up at the hotel entrance or a nearby convenient point, usually a Public Bus Stop.
For shared group tours, the pickup point is at the bus stop outside Gate A. Due to ongoing construction works, please stay inside the harbor area, near the Gate A security. For private tours, the pickup is directly outside the Cruise Ship, near the gangway. If you have trouble locating us, feel free to call!
We can’t drive into the Medieval Town, but we have one pickup point at the Bus Stop outside the Marina Gate (Sea Gate), opposite Kolona Port.
We usually have fixed pickup points at nearby hotels. Check the map or contact us for the closest point. If booking online, you can either choose the nearest hotel or specify your Airbnb address, and we’ll adjust your booking.
Yes, you can! Arrange transportation to the closest pickup point (Ialyssos for the West side or Faliraki for the East side). Alternatively, come to our office in Ixia for pickup.
Please be at your pickup point 10 minutes before your scheduled time. Due to waiting restrictions, we cannot delay tours for late arrivals.
Yes, bring either your printed or electronic Booking Confirmation Voucher. For trips to Marmaris (Turkey), you’ll also need your passport (or ID for some EU countries).
No, entrance tickets to sites and museums are not included. You can easily get them on arrival. Lindos Acropolis and the Archaeological Museum of Rhodes also offer online booking possibilities.
Yes, you’re welcome to skip any site or activity and enjoy the tour at your own pace. Feel free to relax with a drink or read your book while others explore!
Our guided tours are in English. We don’t offer shared tours in other languages, but private tours can be arranged with guides who speak other languages. Tours without guides (e.g., Lindos Express, Symi Island Cruise) have clear arrival/departure announcements in English.
Our general cancellation policy allows a change or refund for notification up to 24 hours. For detailed information, please refer to our Terms & Conditions and Cancellations & Variations page.
It’s rare during the Summer Season. If a tour must be canceled, we’ll offer an alternative option.
Coach tours operate in all weather conditions, but boat trips may be canceled if the weather is too bad, as port authorities can restrict departures. We will inform you in advance or meet you at the pickup point to discuss options.
We can wait up to 5 minutes at your pickup point. After that, we must continue to avoid delays for other passengers. If you’re running late, call +6941408210 to discuss options.
You may reschedule up to 12 hours before departure for shared group tours or 24 hours for private tours, free of charge (subject to availability). Reschedules within 12 hours may incur a fee. Any possible entrance fees or third-party services are non-refundable.
If your pickup is more than 15 minutes late, call +6941408210. Do not email or message; all notifications are only checked during office hours.
We have several red Manos Going coaches. If it didn’t stop, it’s likely on a different tour. If your pickup is more than 15 minutes late, call +6941408210, and we’ll provide details on your coach’s exact location.
Our shared group tours typically use medium-sized coaches with 31-37 seats. Our newest addition to the fleet is our 50-seat coach, Scania. We also use 10-seat minibuses for smaller groups or specific needs. For port transfers, we occasionally use larger 50-seat coaches.
We do not offer the option to pre-book specific seats. However, front seats can be reserved for passengers with reduced mobility — but these should be requested and confirmed in advance.
You may bring drink bottles onboard, but food and snacks (especially ice cream) are not allowed.
Our coaches do not have onboard toilet facilities. However, we keep travel times short, and there are public and private WC facilities available at most stops. If necessary, your driver can also make a comfort break at suitable locations.
All our boats and ships have toilet facilities onboard.
Currently, we do not offer Wi-Fi on our coaches. There is often poor or no coverage in many areas. Instead of worrying about Wi-Fi, enjoy the beautiful scenery, take photos, and relax. You can always catch up with updates when you reach your accommodation or take a break at a café. 😉
Yes, all tours are child-friendly! Most tours offer a discount for children up to 10 years old.
We do not provide baby car seats on shared group tours. Infants up to 2 years old can sit on a parent’s lap, but if a seat is needed, infants can be booked as children and have their seat. Private Tours can arrange baby car seats or boosters upon request.
No, we welcome passengers of all ages! From babies to seniors, we accommodate everyone. If you have concerns, feel free to ask about the physical demands of specific tours.
We don’t offer discounts for small groups (under 10 people). Our tours are already reasonably priced, but we consider special offers for larger groups depending on availability and season. Contact us for more details.
Occasionally, we offer special promotions on multiple bookings. Check our Booking Engine or ask our tour advisors for the latest deals when booking.
Unfortunately, there are no special senior discounts on tours. However, EU Senior Citizens can receive discounts at Archaeological Sites & Museums (valid ID or Passport required).
One of the most common questions we receive is: “What’s the difference between a guided tour and a self-guided experience?” Both options offer unique advantages, and the best choice really comes down to your personal travel style.
Our self-guided tours are designed for independent travelers who enjoy exploring at their own pace. We provide maps and resources filled with helpful information, suggested routes, and key highlights so you can discover Rhodes your way. It’s perfect for those who love flexibility, taking their time at each stop without the structure of a group itinerary.
If you’re looking for a deeper, richer understanding of Rhodes, a guided tour is a fantastic option. Our local guides bring destinations to life, sharing stories, legends, and historical insights that you simply won’t find in a book or online. It’s also a more relaxing experience — no need to plan routes or worry about logistics. Just show up and enjoy!
Whether you’re holding a map or following a guide, Rhodes has something unforgettable to offer.
We value your feedback and will be more than happy to read your reviews! Feel free to leave a review here, on our Website, Tripadvisor, Google Reviews, or Facebook. Additionally, you can email us at info@manosgoing.com or visit us at our office.
Tips are always appreciated, but completely optional. If you feel the service was exceptional, a little extra goes a long way!
If you’ve lost something, contact us immediately. We will check with the driver or captain, and if found, we’ll make sure to return it to you. Items are usually brought to our office after the tour.
We strive to provide the best experience, and we value your satisfaction. If you’re dissatisfied with any aspect of your tour, please let us know within 24 hours. We will review your feedback and, where possible, work with you to resolve the issue. Refunds are evaluated on a case-by-case basis.
We encourage you to capture your experience with photos and videos! Just be respectful of other guests and follow any site-specific guidelines. Some sites may have restrictions on filming or photography, so be sure to ask the guide if unsure.
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If you're staying in Ixia or Ialyssos, stop by our office! We offer brochures, helpful information, and friendly assistance to make your stay even better.
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